Alert: Phone Scam Warning. Learn More

No Surprises Act

You Have The Right To Receive A “Good Faith Estimate” Explaining How Much Your Medical Care Will Cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items or services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, and equipment.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of the Good Faith Estimate.

Disclosure Notices

No Surprises Act – Texas

For questions or more information, visit www.cms.gov/nosurprises or call 1-800-985-3059

Alert: Phone Scam Warning

We’re seeing an increase in phone scams targeting patients. Callers may pose as Medicare, your doctor’s office, or another healthcare provider to obtain your Medicare number or other personal information.

Please remember:

  • Never share your Medicare number, Social Security number, or banking information with unsolicited callers.
  • Medicare will never call you unexpectedly to request your number or personal details.
  • Be wary of offers for “free” medical equipment or services in exchange for your Medicare information.
  • If a call seems suspicious, hang up and contact the clinic where you receive care directly using the phone number listed on our website for that location.

To report a suspicious call: Call 1-800-MEDICARE (1-800-633-4227) or visit reportfraud.ftc.gov.