Patient Reviews
Patient reviews
The providers and staff at Texas Digestive Disease Consultants know that one of the best ways to find a doctor is through reviews. Thanks to the many patients we have served throughout the years, we have compiled a host of reviews for your benefit. We encourage you to read what our patients have to say below to find out if our network of gastrointestinal specialists is right for you. We look forward to serving you at one of our Texas locations soon!
"Excellent staff. Very efficient and courteous. Nurses, Doctor and everyone was kind and seemed to have a genuine interest in my well being. Hight recommend the facility and the staff. Thanks"
"The staff and Dr Lacey were, of course, professional and friendly. Kindness truly makes all the difference when you’re not help and trying to determine what’s going on. The doctor indicated that he could need to calm in a prescription for be and my the time that I drove home, the pharmacy had sent a text to let me know it was ready for pick up. Because I have had other doctors say they would call in the prescription only find that many days later me and the pharmacy were still calling that doctor's office for status with no success … So I was thrilled that Dr. Lacey’s office did just as they said they would. I am sure that I will continue seeing this doctor and encourage others to do the same!"
"You won’t have an experience witha kinder more professional group of people!"
"From Doctor Lacy to the entire post op, procedure team, to recovery nurse. A terrific, professional, kind, and caring group of people. They treat you like family. Prep is not fun, but necessary for a good examination. Other than that, as great experience as you can experience with a Colonoscopy. See you all in. 12 months."
"Took his time, explained my condition to my satisfaction. MA very polite. A very good visit!!!"
"From the moment I got to the clinic or to the G.I. office I felt very at ease. The Staff was very accommodating. My experience was really positive. In a procedure like a colonoscopy And an endoscopy I had a different vision of what I was going to experience. It sounds maybe a little weird, but it was great. Staff was outstanding. Dr. Lacey is great. He knows what he is doing. The anesthesiologist outstanding. He made me feel like we known each other for years, so it’s not a comfortable situation or a recommendation but if you have to do it, please do it at this place. God bless"
"Dr. Lacey was caring and patient as we selected a treatment plan. Every member of the staff that I had the pleasure of meeting was kind and considerate. I like that the portal is updated quickly. The TDDC team has me feeling very optimistic. I'm glad to partner with them on this health journey."
"Absolutely top facility and staff working with Dr. Brent Lacey! And of course, Dr Lacey is the best!"
"Fantastic doctor and staff. Always so helpful."
"Excellent & outstanding professionalism and care. Highly recommend- 5 stars"
"Excellent doctor and his team was amazing!"
"Everything went perfectly. I have no complaints."
"Dr. Lacey is great! Genuinely cares and makes sure you feel comfortable leaving with full understanding of all the information you receive. His fellow staff is a great compliment to him and the whole office. Dr. Bachman at the Baylor Scott hospital is part of their group and she too is great!"
"Dr Lacey is wonderful. He listens, takes his time with you as a patient, and is knowledgeable of paths towards healing properly. He has a great personality. Highly recommend!"
"Dr. Brent Lacy is great. Easy to talk to , he actually listens and then fixes whatever is ailing you . I can’t say enough good things about this guy! He’s normal. Like your best friend. You’re not uncomfortable talking about anything. I give this guy 10 stars!"
"The people at Lone Star Endoscopy were wonderful. I would go back there in a heartbeat. Dr Lacy is the best. He’s a wonderful Dr and very concerning…..a rare jewel."
"I highly recommend Dr Lacey. He is a great listener and truly empathetic. His background of study and research make me feel like I came to the right place. He speaks plainly without the clinical jargon and patiently addresses all my questions. I never feel rushed."
"Dr. Lacey and his staff were wonderful. His thorough approach and bedside manner was truly refreshing."
"Excellent experience. Dr Lacey, the clinic staff and all involved in procedure were very professional. The facilities were top notch. Would recommend them without hesitation."
"Dr. Lacey and staff are excellent. They were on time and friendly. Dr Lacey spent time to discuss my concerns and possible options. I never felt rushed during the visit. I would definitely recommend Dr Lacey."
"Brent is the second generation gastroenterologist from his family that I've seen as my physician. There's no one else that I would see for my colonoscopies or anything related to gastro issues. He is a consummate professional, he has great bedside manner, takes the time to get to know you and discuss any questions you have."
"Brent is the second generation gastroenterologist from his family that I've seen as my physician. There's no one else that I would see for my colonoscopies or anything related to gastro issues. He is a consummate professional, he has great bedside manner, takes the time to get to know you and discuss any questions you have."
"Dr. Lacey was amazing. Very kind & thorough."
"Dr Brent Lacey has great bedside manner and is very thorough. Great experience at Lone Star Endoscopy, too! All were very professional and kind."
"Very nice facility, personable professional staff"
"Easy process, caring staff and friendly and informative doctor. The whole colonoscopy process was a positive experience."
"Dr. Lacey was amazing. Very kind & thorough."
"Just had my first visit with Dr. Lacey and he is so kind, knowledgeable and personable!!! Everyone in this office is really nice!!! If you’re looking for a great doctor, go see Dr. Lacey!!! You will not be disappointed!!!"
"Excellent doctor and staff. Listens to your issues and gives you his time. His explanations are easily understood."
"Thorough and detailed discussion with Dr Brent Lacey. Very competent in this field."
"Highly skilled. Very knowledgeable and just kind and compassionate care."
"He is a great Dr I highly recommend him"
"Dr Lacey and his staff are so sweet and Professional."
"Dr. Brent Lacey is caring and very knowledgeable doctor and his staff are very friendly."
"Highly recommend Texas Digestive Disease Consultants: Southlake. Dr. Lacey is friendly, funny, and professional. Staff members and nurses are caring and professional. Very pleased with the care I received there."
"Highly recommend Dr Lacy and his staff for your care. He is very approachable and takes the time necessary to explain all aspects of his diagnosis. Lucky to have him as my doctor!"
"Dr. Brent Lacey is caring and very knowledgeable doctor and his staff are very friendly."
"First time with Dr Brent. Many procedures with his father. Excellent first visit! Down to earth and very personable"
"1st time and felt very comfortable and informative"
"Great start, no delay Dr. Lacey appeared 5 minutes early. Very easy to communicate with putting you at ease and relaxed immediately. Took the time to explain the pro/con of your options, including the risks. Very pleased with the results, picked my option and scheduled an appointment."
"Fantastic. This man stopped his world and paid attention to me and taught me so much about a scary situation. THEN—. I told him I was moving to San Diego and he called a colleague and told me this was the doctor i should follow up with. His ofc was amazing. When I got on the phone to schedule a new appt I started to make a list of all of the medical records and info I would need to gather. “No ma’am. We have everything. You don’t need to send a thing. Dr Lacey’s ofc handled it all”. Uummm. What? Just amazing."
"The staff was both friendly and professional during my entire experience,a colonoscopy.They patiently answered my questions and concerns. Discussed the results of the procedure before I left. Sent printed details,and related information , home with me. I couldn't be happier about the experience ."
"Dr Lacey is the best!"
"Unbelievable Dr. He never rushes the patient. We were so surprised by his time, he discussed every test and possibility. The staff at the office is phenomenal!"
"Dr. Lacey was very informative and caring. He answered all of my questions and more. I can honestly say it has been a very long time since I have entered a doctor's office and not felt judged or brushed off and Dr. Lacey did that for me. Not once did I feel like he was judging me or like I was just another face to him. I felt like he really wanted to help me get better. I am very happy with his office so far and will return."
"Great experience Dr. Brent Lacey was the best. Very professional and I felt very comfortable Knowing he was doing my procedure! All the team were great too! Very satisfied!"
"Great place and Dr Lacey is the best!"
"5 stars from beginning to end. Support staff were caring and comforting. Dr Lacy was informative and personable. When it's my time again I will definitely go back to Dr Lacy."
"Dr. Lacey is a rock star. Caring and very thorough....Great combination"
"A great experience!"
"Dr Lacey is fantastic! He is friendly, explains things so I can understand them. The whole team in Southlake was GREAT! I would definitely recommend Dr. Lacey."
"Dr Lacey and his staff are very thorough and super supportive. Highly recommend"
"I appreciated Dr Lacey devoting time and interest to listen to me describe my medical status and provide feedback and a medical plan going forward"
"DR. Lacey great doctor!! Staff is great too! Truly cares about your well being!"
"The facilities are top notch. The people are even better. Their immediate response to my very likely cancer, and professional procedures have most likely saved me from an otherwise asymptomatic condition. Many, many thanks."
"I’ve been getting cared for here for decades and wouldn’t consider going anywhere else. The staff, nurses, and doctors are the best."
"This is my third endoscopy in the last 5 months. Dr Lacey and his facility have been professional, knowledgeable, expedient and courteous. I have nothing but praise for them."
"First time with Brent. Great personality. No problems"
"Best of the best! Great staff! Knowledgeable caring doctor."
"Dr. Lacy is the best. He listen to my issues and I could tell instantly he cared and was concerned for me. Dr. Lacy and his team worked fast to diagnose my health and set me on a path for my best medical result and overcame serious issues with my issurance provider, Cigna. Highly recommend Dr. Lacy and TDDC."
"Dr Lacey Southlake, is an outstanding MD doctor! He is detailed with great communication skills! He performed a scope on me n immediately found the problem! I would also like to mention his staff! They on top of everything when you call and super friendly! Kerry Smith"
"Excellent! Very caring. Very knowledgeable and responsive!"
"Great customer service. I was in and out in less than an hour. Dr. Lacey was very informative and answered all my questions. Highly recommend him"
"Was very down to earth and personable. Easy to talk to and took time to listen to what you had to tell him. Explained things so you could understand what was going on. Was my first time visit and was very happy I was referred to him by my granddaughter. Will be my go to gastroenterologist from this point forward. Thank you Dr.Brent Lacey. Price K."
"Dr Lacey and the staff at Lonestar were wonderful l!"
"Dr.Lacey is an amazing physician! He is professional, takes time to fully explain diagnosis as well as patient concerns, very easy to talk too."
"great doctor."
"Easily scheduled, procedures clearly communicated, intake and prep painless, procedure on schedule and results kindly and quickly communicated - A+"
"Very clean facility and friendly staff."
"Dr. Lacey and the entire staff was great. Would highly recommend this team to anyone."
"No long waiting time before I was taken back to see Dr. Dr was on time. Took plenty of time to answer my questions and explain details."
"Dr. Lacey is a very experienced GI doctor who has a great personality that makes you quite comfortable pre- and post- procedure"
"They got me in right on time and the Dr followed shortly after for a pre check up. Very personable and easy to talk to"
"Dr. Brent Lacey is a great physician that I highly recommend. He is very knowledgeable and has a wonderful bedside manner. He always takes time to answer any questions, as well as discussing an upcoming procedures."
"Dr. Brent Lacey is a great physician that I highly recommend. He is very knowledgeable and has a wonderful bedside manner. He always takes time to answer any questions, as well as discussing an upcoming procedures."
"Nice facility, great doctor, took his time and explained everything to me clearly. I had to wait a little longer for my appointment but it was around the lunch hour so that might be part of what was going on"
"Very caring, knowledgeable, extremely clean facility."
"Doctor Brent Lacey and his team at his office and Lone Star Endoscopy are terrific to work with, I’m glad I’m one of his patients. I highly recommended him & them to anyone."
"First time for this procedure. They made it so simple and easy I felt silly afterwards for even being concerned."
"Day of colonoscopy prep, anesthesia, and procedure went very well. Dr. Lacey was very good at explaining the results. my only reason for not giving a five star rating is that I had to call about getting the prep liquids. The order was never sent to the respective pharmacy. Luckily I called in time and everything worked out."
"Dr Brent is both caring and comforting with his patients. Thank you for taking time to calm any pre-op nerves and kindly explain results."
"Dr. Lacey and his team were very professional, nice and made my experience as best as it could be. They checked me in on time. Make sure I was made comfortable and notified me of what was about to take place with my procedure. When I woke up, they had my wife there with me to help get dressed and ready to leave. I highly recommend Dr. Lacey and his team to anyone that needs their service."
"Dr Lacy is thorough, personable and very responsive. He has a genuine care and respect for his patients."
"I had a colonostomy done by Dr. Lacy. Everything went perfect. The staff was very professional and friendly."
"Excellent yearly appointment with Dr. Lacey! Dr. Brent Lacey is warm, helpful, sharp, knowledgeable and as personable as his dad (my previous gastroenterologist for 24 years - he retired last year), I felt confident in young Dr. Lacey’s care and the review of my current meds with discussion on potential changes when we move to Medicare next year was quite helpful. Did bloodwork with the excellent phlebotomist on staff and out in record time to get on with my day. With 2024 moving me into 25 years of incredible care with TDDC, I look forward to additional years with this stellar family and medical group. Absolutely recommend for gastroenterology needs - there is no one to compare with TDDC!"
"Best Gastro folks in North Texas."
"Dr. Lacey took time to listen to me and collaborated with me when making a care plan. Front office staff was friendly and welcoming."
"Dr Lacy was a extremely professional courteous and a little bit humorous. At this time I believe he and I will have a very professional relationship. He was very very patient with me . And took time to listen to me. I can say I appreciate it the empathy he displayed. He's good he's very good. The end RJ"
"First impression and visit was amazing. Dr. Brent Lacey took lots of time discussing my medical issue with IBS and colitis. I appreciated his professional and made me feel comfortable with asking questions. Thank you!"
"Top notch operation from check in to the procedures was kept in comfort and informed"
"Unbelievable!! They have had more than 60 days to tell something was "out of network", but I find out the dY after the procedure. People be ware!"
"Amazing clinic; most organized and best bedside manner I have ever encountered. Dr. Lacey is as wonderful as his father! I was very impressed and will refer my friends and family for sure."
"Dr Lacy was a extremely professional courteous and a little bit humorous. At this time I believe he and I will have a very professional relationship. He was very very patient with me . And took time to listen to me. I can say I appreciate it the empathy he displayed. He's good he's very good. The end RJ"
"My procedure was scary to me for many reasons. The staff was understanding, kind, and very helpful. Dr. Lacy went above and beyond to make me feel at ease, comfortable and not scared at all! I've never seen a doctor like him. He treated me with kindness and respect. He knew that this was scary for me, and while some doctors would dismiss that, he did not!!! He explained every detail of the results. I rcvd a ph call 4 days after my procedure, letting me know that all was well. I highly recommend Dr. Lacy and thank him for all he did for me.❤️❤️❤️"
"Dr. Lacey is one of the kindest and professional doctors I have ever met! He has an incredible bedside manner and puts you at ease even though you are at the Dr.’s office. He answers all your questions and takes time to review your results. I’m very fortunate and blessed to have him as a doctor! The whole staff is fantastic!! I can’t recommend them enough. :)"
"Kind and courteous treatment from start to finish including follow up on my condition the next day."
"Fantastic experience"
"My husband I both see Dr. Lacey. He was with us when my husband almost died. He answered all our questions and stayed connected with us as we walked a very hard season. Great doctor, knowledgeable and great bedside manner."
"Dr Lacey was great. I should have his office staff was great as well. Quick and easy with zero issues. Dr Lacey and staff were friendly and courteous. I will continue to use and recommend them!"
"Great Dr, great staff and great facilities!!"
"I can’t recommend Dr Lacey enough! He’s so knowledgeable yet easy to understand! He goes above and beyond to make sure I’m informed and feel confident in his recommendations. I’m so grateful to have him for a physician!"
"Excellent care and Dr Lacy is great about being proactive about my healthcare. Highly recommend him to take great care of you!"
"It couldn't have been any better."
"Compassionate care! Dr. Lacey listens and effectively gives all options allowing you to help lead care!"
"The nurses and Dr Lacey were so kind and patient with me. They truly were the bright spot of my day. When I woke up I felt fine. After a small snake I was dismissed. They made it quick and painless. Thank you one and all."
"I am an RN working in medical field 30 years. His Office staff was organized efficient. Dr. Lacey was attentive and thorough. He gave eye contact while listening to my concerns. I felt heard and that he was experienced in his field. He answers his own portal communications with his patients. I was impressed at the level of customer service."
"Dr. Lacey was very welcoming, informative, and thorough. I can see why my primary care physician recommended him."
"Very thorough and caring, listens and went above and beyond."
"Very good care"
"Dr Brent Lacey is the younger of the two Dr Lacey’s in this practice. He is extremely caring and knowledgeable. He explained a lot to me about possible causes for my illness and the diagnostic procedures that they were to perform. The office was also accommodating and scheduled both procedures on the same day so that I would not have to go through two different preparations. The day of the procedure I was taken back promptly. They have their own facility which was very professional and convenient. The procedure was very quick. The doctor came to see me both before and after the procedure and went over everything in detail. He also communicated directly with two other surgeons that will be working on me in the future. I couldn’t be more impressed or recommend him more highly."
"Dr Brent Lacey is the younger of the two Dr Lacey’s in this practice. He is extremely caring and knowledgeable. He explained a lot to me about possible causes for my illness and the diagnostic procedures that they were to perform. The office was also accommodating and scheduled both procedures on the same day so that I would not have to go through two different preparations. The day of the procedure I was taken back promptly. They have their own facility which was very professional and convenient. The procedure was very quick. The doctor came to see me both before and after the procedure and went over everything in detail. He also communicated directly with two other surgeons that will be working on me in the future. I couldn’t be more impressed or recommend him more highly."
"The doctor saw me on time and listened to my issues and recommended a resolution."
"Dr Lacey and staff at Lonestar Endoscopy were amazing! No one looks forward to a colonoscopy, no one. Dr Lacey and the entire staff were committed to my understanding of the procedure, comfort, and dignity during the entire process. They kept me informed and comfortable from start to finish. Well done and thank you!"
"Dr Lacey is very thorough and I have been very pleased with everything he has done for me. Highly recommend."
"Dr Lacey was the only Dr that took my condition seriously and prescribed immediate action."
"Dr Lacey is a wonderful and caring doctor. I completely trust his thoughts and ideas and I look forward to continuing my journey with IBS knowing he is my doctor."
"I had a great experience! Highly recommend Dr. Brent Lacey!"
"Have no fear., a colonoscopy with Dr Lacey was easy peasy!"
"I arrived and was seen very close to my appt time. The nurse who takes vitals and all updating of info was very thorough and professional along with being very pleasant. Dr lacy came in and I was very comfortable with him and he was very thorough also. I definitely feel like I am in good hands ! I have a strong family gene for folk. Cancer and Barrett’s esophagus and Dr Lacy is very proactive!!! I highly recommend Dr Lacy’!"
"This was my first visit with Dr. Lacey. He is very compassionate and friendly. He took the extra time to explain medical options to me. I felt very comfortable with his care and would highly recommend him to anyone in need of a really great G.I. Doctor."
"Dr. Brent Lacey has a very good bedside manner - answers all questions, good rapport with his patients, very personable and caring and has a good sense of humor, putting patients at ease. Highly recommend him. Thanks Dr. Lacey !"
"This was my first visit to Dr Lacey after seeing his father for many years and I'm happy to say that just like his father I couldn't give a higher recommendation. He's very personable. Thorough and has a great bedside manner. If you need a GI doctor you can't go wrong with Dr Lacey or his staff. I'd highly recommend."
"Dr Brent Lacey is a great doctor who listens to his patients."
"Dr Brent Lacey is amazing! Personable, knowledgeable and caring."
"Dr. Lacey takes time to find out your health concerns and explains thoroughly. He has compassion and my colonoscopy was a breeze!!"
"Dr. Lacey is an amazing doctor and man. He was not just interested in getting the procedure done, he truly cares about his patients. I was struggling with a lot of mental issues and he took the time to sit and talk to me until I was calm. Absolutely amazing. And the front staff was great, very helpful and the check in was easy"
"Very friendly staff and Dr. Brent Lacey very professional and takes the necessary times to listen to his patients."
"This was my first visit and it was a Zoom call. Dr Lacey was very nice and listened to my questions and concerns. He did not make me feel rushed."