Patient Reviews
Patient reviews
The providers and staff at Texas Digestive Disease Consultants know that one of the best ways to find a doctor is through reviews. Thanks to the many patients we have served throughout the years, we have compiled a host of reviews for your benefit. We encourage you to read what our patients have to say below to find out if our network of gastrointestinal specialists is right for you. We look forward to serving you at one of our Texas locations soon!
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"Dr. Mallette's staff is 5 star and they take great care of you the entire time you are under their care."
"Everyone has been so great to make this ordeal as comfortable as possible!! I have been going here for some time now and I would recommend anyone needing this procedure.. Dr Carol Mallette is the greatest…I love her 💜💜"
"Dr Mallette and staff gives you top notch service--caring, compassionate and takes the time to address your concerns--the qualities a patient needs!"
"Very Professional & understanding and organized"
"Very detailed and helpful."
"Was good words with the doctor and the explanation of my problem were explained to where I understood them .She was down to earth and to the point. I don't think it could have been any better."
"I’ve been a patient of Dr. Carol Mallette since 2013. She is professional and knowledgeable as well as approachable. She has my trust. Highly recommend."
"I trust Dr. Marlette in any decision she makes in my health care. Dr. Marlette talks to you to find out what is your problem. Thank you, Bobbi Klein"
"Everyone was very professional, kind and caring. Answering all of my questions and calming my fears."
"My experience with the Doctor was great. Check in was very pleasant but I did not like the way the scheduling nurse for my Colonoscopy interact with patients. Her customer service was very poor and she doesn’t engage with the patient. She makes you not want to ask questions even if you have questions. She’s short, not very personal and in my opinion rude. She acts like you’re a bother to her and like she doesn’t like her job. If it wasn’t for the Doctor and the checkin employees being so nice and friendly, I would look else where. The nurses name is Arial, Auroa or something like that. She is the nurse by the checkout door. She is the one that scheduled my procedure"
"At first I was nervous and a little afraid.But the nurses took good care of me, they were lovely, smiling all the time, talking very well and the doctor was kind. I like them very much, thank you 🙏🙏"
"Everyone that I came in contact with were very professional and nice! I would highly recommend!"
"Office staff are always polite. Dr. Mallette is such a kind doctor. Listens and tries to find a solution. Very knowledgeable. Would highly recommend her."
"At first I was nervous and a little afraid.But the nurses took good care of me, they were lovely, smiling all the time, talking very well and the doctor was kind. I like them very much, thank you 🙏🙏"
"She is nice and very knowledgeable. How ever the lady that did my schedule had an attitude or something"
"Dr Mallette made a potentially nervous and negative experience quite easy to get through. Her upbeat demeanor and kind disposition were a blessing to me during the consultation, pre-op, and post-op. She communicated clearly and gently with my wife during my recovery. I would very much recommend her as a doctor and I am less anxious as I look to my next procedure. Marcus Brown, PhD"
"I had a very positive experience at the doctor's office and at the surgery center."
"I have been going to Dr Mallette for years and I just love her spirit. Her nurse was very nice as well. I send all my patients to my doctor."
"Dr. Mallette, Is a great to work with when doing preventive medical care when the key is early diagnosis to solving problems. It is always those who delay health screenings. I am grateful for the great physician network of USMD. If you need a colonoscopy, Dr. Carol Mallette is a great doctor to preform your procedure."
"The Colonoscopy Center staff were very welcoming. The Nurses took very care of since this was my first time. Dr. Mallette was very professional, courteous and respectful."
"My first visit was prompt and comfortable as well as educational. All the staff were great."
"Great people at every step of my procedure."
"I really like my visit. Everything flows from the time you check in to the time you leave. Everyone is very nice, courteous, friendly and professional. My appointment did not take that long and I was able to get my appointment scheduled for the procedure on the day that I wanted. Thank you to all the staff."
"Dr Mallette was straight and to the point, which I thought was awesome. She also worded things around so I could understand what was happening. She's such a great Doctor!!"
"Very informative and answered all my questions"
"Dr Mallette was very easy to talk to and listen to everything that I said, in order to make sure that all of my needs and requirements were met."
"Dr Mallette is a caring physician who is easy to talk to and really listens to her patients"
"Dr.Mallette is the best. She listens and is really interested in You as a person and patient. I love the way she respects me and my questions. I would recommend her highly. God bless her and her great office staff."
"Awesome quick and concise colonoscopy. Everyone was incredible. Great GI physician."
"My experience at Dr. Mallette’s office was very pleasant and she cares100% for her patients. She took her time with me to make sure I fully understood my procedure that is coming up. She answered all my questions thoroughly. Dr.Mallette and her staff are excellent."
"Dr Mallette was great. She wasn’t hurried, she took time to answer all my questions. & was very caring."
"Dr. Mallette has always been very thorough during my appointments, offering all options. The appointment was on time with not much wait time in the room. I have and will continue to recommend her to others."
"Dr. Mallette is a good doctor. She spends quality with her patients, despite a busy schedule."
"Dr. Mallette’s office and staff are all wonderful professionals. Dr. Mallette is very thorough in her explanation of any procedure you will schedule."
"Great health care."
"Very efficient office. Have already recommended Dr. Mallette to someone because I liked her that much. She took her time, answered my questions, discussed my options, and made me feel at ease."
"I've seen other specialist but Dr. Malette is one of a kind. She seems very knowledgeable about her work and prioritize her patients well being by making sure her patients become well or are receiving the right treatment. She also listens to her patients which I like about her."
"DR. Mallete is a very caring doctor. She is very knowledgeable but also takes time to explain and answer questions. I highly recommend her."
"Best GI dr!"
"The staff was friendly and professional on my visit. Dr. Mallette is great! I would rather see Mallette than anyone else. She is hard to get appointments (she’s that good) with but you have to book way in advance. She cares about her patients!! Dr. Mallette cares about your health and finding a solution. Thank you for being reliable and knowledgeable. Shirley"
"Everyone was extremely friendly, welcoming and knowledgeable. I would highly recommend Dr. Mallette and her office."
"Dr.Mallete and Staff are awesome"
"Love Dr Mallette! Very personable, great bedside manner, very kind, would not want a different doctor!"
"My procedure was professional and pain-free! It was literally over in the blink of an eye."
"Dr Mallette is one of the best physicians I have encountered! She and her staff are very professional and kind. I received excellent care before, during and after my procedure! I highly recommend Dr Mallette!"
"Dr. Mallette is kind and thorough. She thoroughly explains everything. She is both experienced as well as being aware of current research."
"Dr. Mallet has been a great partner in my preventive health care."
"Dr Mallette was very amiable and concise. My questions were answered and I appreciated her office making my appointment for my procedure before I left the office."
"Dr. Mallete is a very professional doctor. She helped me feel comfortable about the topic we were discussing and listened to my issues and concerns without bias. The prep time and procedure went quickly with very little waiting. One thing I would appreciate is a follow up to discuss what I need to do next. The nurse that called me after the procedure was nice, but didn't seem to understand my case. Or if she did, she wasn't explaining it very well. Overall I'm satisfied with the overall experience I've had woth Dr. Marlette office."
"Dr.Mallette is excellent. She takes as much time with you as you need. My wife and I highly recommend Dr. Mallette. Thank you Dr. Mallette."
"I highly recommend Dr Mallette. She is caring, friendly, and listens to your concerns."
"Dr Mallette was more than helpful with pertinent information. Was pleasant, seemed interested in helping me and was NOT rushed. She was everything I needed."
"Dr.Mallette is amazing. She took her time in explaining the reasons as to why I was experiencing certain symptoms. I felt cared for and listened to."
"This is my first time to meet Dr Mallett seems like a very nice and knowledgeable physician. My best friend recommended her to me and I am grateful to have her as my physician."
"It was a comfortable quick pleasant procedure, I was well taken care of"
"I have been using Carol Mallette for many years. She is thorough, puts you at ease so you can comfortably have difficult conversations and she is comforting in her comments. She never acts like she is in a hurry, she is always aware of what she’s done in the past and has pre-read your chart so there’s no question about the drugs you’re on or if you’re due for a test. I am just so comfortable with her and everyone I have referred to her also loves her; including men of all ages. She has such a great bedside manner and is very knowledgeable. You’ll love her!"
"I love Dr. Mallette and her staff. They are very professional and personable. I was concerned at first, but she and her staff were warm and caring. What fears I had were quickly disarmed and put to rest."
"Dr. Mallette and her staff are very kind. Dr. Mallette is knowledgeable and listens. I always feel comfortable in her office"
"Dr. Mallette's bedside manner is impeccable. She takes the time to actually LISTEN to you and take the proper steps needed to give you the care and services you need. She CARES!! So glad I found her! Thank you Dr. Mallette!!"
"Dr Mallette and her staff are always kind, empathetic, accommodating and thorough in every aspect of my care and treatments."
"She explains everything in a clear and concise way."
"Having assessments done is always a time consuming process. Dr. Marlette makes this process so much smother, comfortable and reassuring. Her experience and expertise is unsurpassed. Thankfully she can check out all the digestive issues you might have and is professionally personable."
"I was very impressed with Dr. Mallette. She took her time going through my records and explained to me so I could understand my past issues and what to expect with my upcoming procedure."
"I have been a patient for Dr. Mallette for the past 8 plus years. She has performed both colonoscopies and endoscopies for me with great results and diagnosis for each. She is a good doctor with great care and concern for her patients. It is alway a pleasure to meet with her. I have never had that dreaded long wait in the lobby or in the treatment room. I whole heartedly recommend her as your treating physician."
"Dr Mallette is a wonderful doctor. She is kind, understanding, and most importantly she listens. She explains everything that is going to happen. I highly recommend her for you colonoscopy and any other digestive issues. Thank Dr Mallette for being such a wonderful dr."
"Dr. Mallette is a caring, professional, and personable. She listens to me and I never feel rushed. I feel safe in her care and that is very important to me. I highly recommend Dr. Mallette as a gastroenterologist to anyone seeking this form of care."
"Dr Malette has been my gastroenterologist for the last few years. She and her staff provide excellent professional care and the patient is always treated with great respect and compassion!"
"Dr. Marlette is wonderful. I'm glad i found her to take care of my stomach needs, etc. I definitely recommend her and her team!!"
"I have been going to Dr Mallette for 11 years now. From the beginning she has been very caring and professional. She listens to every concern and complaint I have about my gi issues. She is very thorough and she makes sure you understand every process and step. She is one of very few doctors I have met that wants you to get better and care about you as a person. I have never felt like a bother or that I’m not being heard."
"Dr Mallette is receptive to my questions, as was her nurse, and forthcoming about the procedure."
"I think Dr. Mallette is very thorough in her analysis of conditions. She explains process and treatment in very clear and concise terms. I believe she has a true compassion for her patient’s wellbeing."
"Well as far as I know and being there they were very courteous and caring I appreciate that when people take time to talk to you and explain to you what's going on doctors very good I think she is excellent Thomas Rivera"
"Dr Mallette is very personable, she listens and is clear and concise with her treatment plan for your issue."
"Saw Dr.Mallette for the first time last week. She was professional with a caring attitude. The entire was nice and helpful."
"Highly recommend Dr Mallette, very professional, had already gone through my medical history, meds and listened carefully to my symptoms. Explained in detail the test she was ordering and what she would be looking for. Never felt rushed."
"I loved the way Doctor Mallette takes time with you she is very Sweet and Understanding and Caring for Your Needs Very Attentive she assure you of any Concerns You may have she listens and You Never Rushed The Office Staff and Her Assistant Is Great i would Referral this Office to anyone i had so many Concerns and Worries and She Right there ..Glad to be Patient Of Hers .."
"My old Dr retired. I must say Dr Mallette really impressed me. She explained the procedure in far more detail than what had been done in the past. Although I have not had the procedure yet, based on my initial meeting, I am expecting the best. Thank you Dr. Mallette!!"
"Your a great DR. You listen to what your patients are saying. I would highly recommend to everyone I know."
"Professional and attends to the smallest details of your case."
"I’ve been to 2 appointments. No wait times. Staff were professional and courteous. I would highly recommend them."
"My appointments have been virtual, but they are very thorough. Dr Mallette and her staff are very responsive to patient needs."
"I am grateful for the knowledge and Professionalism the medical team provides each time I visit whether in person, via internet, or phone. Due to social distancing, and various factors, the inquiry process has become an efficient tool that clearly provides suport. Ask questions!!! I have made good decisions from the informative care I have received."
"Dr. Mallete was attentive to detail when listening and inquiring about health history and current health issues. She was assertive when it came to moving forward with a plan of care and very personable."
"Very friendly staff and dr mallette explained everything very clear for me."
"So far so good! Had an initial virtual appointment that went well! Staff seems on top of things as well!!"
"I’ve been a patient for several years. Dr. Mallette is so nice, caring and patient and makes You feel very comfortable and assured under her care."
"Dr. Mallette and her team were very professional and friendly. I waited a short time between check in and my procedure starting. I had no pain or discomfort. They took great care of me and gave me a full detailed report as well as follow up. I recommend Dr.Mallette to all my friends and family. In fact I have several members of my family who are her patients also. Thanks to Dr. Mallette and her team, the colonoscopy I dreaded turned out to be no big deal at all."
"I love the staff and I get to talk with Dr. Mallette personally. She is concerned about your health. And take time to hear you talk. Thank you Dr."
"I have been with Dr. Mallette about 10 or 12 years and she is the best doctor I have had. She treats you with respect and listens to you. She has a great "bed side" manner and I would not trade her in for anything! Dr. Mallette is very knowledgeable in treating her patients and she cares about you and wants to make things better for you especially when you are not feeling at your best. She will always try to make you feel better and she always has a positive attitude when I see her. Thank you so much Dr. Mallette!"
"Dr. Mallette is an awesome GI physician. The staff, from the admissions to the anesthesiologist, and the nurses are wonderful and kind. They kept my wife informed via phone, as this was during Covid-19 and she could not come in. Gave clear instructions for my procedure."
"Always have a good outcome with Dr. Mallette."
"Leading up to my procedure, I was a bit hesitant. But, Dr.Mallette, explained every step of the process and the proposed outcome. Needless to say, the procedure went as planned and the outcome was beneficial to me. Thanks Dr.Mallette"
"I have been seeing Dr. Mallette for a few years. She is very concerned about the health of her patients. I love the fact that even though l may have thought the issue was small and an isolated incident however, she was ready to check it out. As a result, i found out my blood iron was anemic. In addition, she is knowledgeable and thorough. She takes her time explaining procedures prior to it taking place. My fears and anxiety decreased after our first conversation. I love that she is patient and s great listener. The last appointment l had many questions. Dr. Mallette took time to answer them and ensured that l understood. She made me feel that all questions are important. In addition, her nurse is awesome! I am so satisfied with the quality care that l have received."
"Dr Mallette has been our gastro doctor for 10+ years. She is wonderful, she listens and reviews your history so she knowledgeable about You."
"Very professional and extremely convenient in this pandemic. Very happy for the way the appointment was handled."
"Very efficient! Very friendly staff. Very helpful and compassionate team! Many thanks to Dr Mallette and her team for making a necessary, but embarrassing, medical procedure a piece of cake!!"
"Dr Malette listened to my concerns and helped put my mind at ease. She ordered tests that are needed to get to the root of my issues. She cares about her patients and their health as well as giving them peace of mind."
"Dr. Mallette and her staff are professional, friendly, helpful and compassionate. I have been a patient for 12 years. Will continue to use her as my GI physician."
"The office staff was very efficient and organized. I used the virtual option and it was very smooth. I loved Dr. Mallette’s easy-going manner and she solved a problem for me that I have dealt with for years. I am grateful."
"I cannot say enough about Dr Mallette! She takes the time to really listen and answer all your questions. She certainly makes you feel comfortable and at ease!"
"The care I received at the Fort Worth Endoscopy Center was wonderful. The nurses were so caring and attentive."
"Dr. Mallette is the best doctor that I have out of all my doctors she is caring she's so sweet she's so funny and just so matter fact it makes you feel so comfortable and tells you exactly how it is and why and I like that a lot and I thank her very much for all that she does"
"Dr. Mallette was wonderful. Every one was nice and kind. Everybody was happy and seemed to Love their Job. It made it my experience very nice."
"Dr. Mallette really cares about her patients. I feel very confident when I'm in her care."
"I appreciate Dr. Mallette’s professionalism and friendliness while listening intently, then giving reassurance and simple recommendations for treatment. I have had 2 previous colonoscopies performed by her with no complications. I recommend her highly."
"Dr Mallette is a good Doctor but she doesn’t seem to get it when a neurologist puts you on aspirin therapy and your account is flagged for an allergy to acetaminophen. I cannot take Tylenol and I do not want to take acid blockers. I don’t need them!"
"Friendly staff. Dr. Mallette listened to my concerns and with her treatment, I began improving within a few days, and continue to improve."
"Have been going to Dr. Mallette for over 10 years. She is very patient oriented and takes time to listen to you. Need more like her. Staff is great as well - they are all super!!!"
"I felt very comfortable and Dr Mallette and the nurses are very personable, caring and knowledgeable. Thank you!"
"Very nice and informative it made me feel at ease about my procedure."
"Dr. Maleate is smart, knowledgeable and caring."
"Very caring and informative when speaking with you about your concerns! Dr Mallette is wonderful!"
"Called for initial appointment and spoke with Tammy. She was very pleasant and treated me like a person , not just a number. Unfortunately , this is missing in most medical care today. I felt like I made the right choice. Then I met Dr. Mallette and I was certain I made the right choice. She takes time with you and explains everything to make sure you are confident."
"Friendly, efficient, and knowledgeable. Dr Mallette explained procedures and risks thoroughly putting me at ease."
"Staff and doctor awesome nice ,friendly, very helpful and knowledgeable."
"My experience was awesome as expected. Dr. Carol Mallett was very kind, caring, patient and took the time to explain how, what, when, where and why. Thank you Dr. Carol Mallet for making my. First experience with the TDDC a Great experience."
"I like the way she talked to me, explaining all my options. She was very thorough."
"Dr. Mallette always listen to everything I say and answers all questions. The wait time to see her is very short. I feel blessed to have her as my doctor!"
"Dr Mallette is thoughtful, kind and extremely helpful. She put my mind at ease. She did not rush me and made sure she answered all of my questions and concerns. I highly recommend her."
"My first visit with Dr. Mallett was 6 years ago for a routine colonoscopy. She provided me with so much assurance during that procedure. This year toy suprise was referred to her for a medical problem. Again she showed stellar experience and a reassurance that gave me confidence that provided a positive healing experience. The staff is great also."
"I did not have to wait long to see her. She is very thorough and takes the time to listen and discuss things."
"Awesome staff, friendly and warm, very professional and physician friendly, caring and genuine"
"Dr. Mallette has everything one would want in a specialist. She is totally knowledgeable about her field of gastroenterology; shares diagnoses and treatment options in a manner that patients can understand, and offers a pleasant "bedside manner" that makes her totally approachable. Her medical support staff mirrors all of the above."
"Dr Carol Mallette is the best. She is interested in each person, and is ready to do whatever she can to get you feeling better. I really do like her and would recommend her to anyone needing a gastroenterologist."
"She was awesome with me. Thank you."
"Dr. Mallette has a wonderful bedside manner. She is warm, personable and very easy to talk to."
"Dr. Malette and staff have all been very kind and courteous. Everyone is extremely knowledgeable in his or her respective field of responsibility. I would highly recommend the group to anyone."
"Always amazing! Such a sweet and supportive doctor who understands life!"
"2x great pre and post appointments"
